Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive the refund within 14 working days after the confirmation.

Please return your purchase to the following address:
Halagel Distributor Sdn. Bhd.
17 Jalan Wangsa Delima 1A
Seksyen 5, Pusat Bandar Wangsa Maju
53300 Kuala Lumpur

Please contact us at or 01121605181 if you have any questions or doubts.